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Contact Us
Questions about an order, a product, or your local store? The Christmas World team is one call or message away.
Call us
1300 00 9627
Stores and online enquiries. Office hours 10am–4pm, Monday to Friday (AEST, excluding public holidays).
Email us
support@christmasworld.com.au
Send us a message anytime — we reply within 1–2 business days.
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8 locations across Sydney & NSW
From Castle Hill to Newcastle — find your nearest Christmas World store, opening hours and directions.
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Looking for a quick answer?
Shipping, returns, product care and more — most answers are already on our FAQ page.