When Ordering or registering on our ‘Website’, whether it be buying a Product, subscribing to our newsletter to receive special offers, entering one of our promotional activities or joining our Valued Customer Club you may be asked to enter your personal information such as (but not limited to): name, telephone number and email address, shipping information.
Any information we collect from you may be used to personalise your experience to help us better respond to your individual needs, to improve our ’Website’ offerings based on the information we may receive from you, with your implied consent we may send you periodic emails to inform you of Products, services and/or promotions.Age of Consent:
By using this ‘Website’, you represent that you are at least 18 years of age.
14.2 Personal Information we collect:
14.2.1 Device Information
- Cookies: data files that are placed on your device or computer and often include an anonymous unique identifier.
- Log Files: track actions occurring on the ‘Website’, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Web Beacons, Tags and Pixels: are electronic files used to record information about how you browse the ‘Website’.
14.2.2 Order Information
14.2.3 Promotional Information
14.3 How we use your personal information:
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our ‘Website’ (for example, by generating analytics about how our Customers browse and interact with the ‘Website’, and to assess the success of our marketing and advertising campaigns).
We use the Order Information that we collect generally to fulfill any Orders placed through the ‘Website’ (including processing your payment information, arranging for shipping, and providing you with invoices and/or Order confirmations). Additionally, we use this Order Information to:
- Communicate with you
- Screen our Orders for potential risk or fraud; and
- Provide you with information or advertising relating to our Products and Services
We use the Promotional Entry Information that we collect from you when you enter the promotions on the Website:
14.3.1 Spin the Wheel Promotion
14.3.2 Christmas Worlds Valued Customer Club Promotion
14.4 Sharing Your Personal Information:
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
14.4.2 Google Analytics
14.4.3 Applicable Laws
14.4.4 Behavioural Advertising
14.4.5 Targeted Advertising
14.5 We do not track
Please note that we do not alter our ‘Websites’ data collection and use practices when we see a Do Not Track signal from your browser.
14.6 Data Retention
When you place an Order through the ‘Website’, we will maintain your Order Information for our records unless and until you ask us to delete this information.
14.7 Security of your Personal Information
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
14.9 QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at firstname.lastname@example.org or by telephone on: 1300 00 9627
14.10 Our third party – Shopify is certified level 1 PCI DSS Compliance
Shopify is certified Level 1 PCI DSS compliant. This compliance extends by default to all stores powered by Shopify.
We are very serious about securely hosting your store and have invested significant time and money to certify our solution is PCI compliant. From annual on-site assessments validating compliance to continuous risk management, we work hard to keep our shopping cart and ecommerce hosting secure.
Out-of-the-box, all Shopify stores are hosted in virtual (cloud-based) environments with industry-standard security certifications including:
- Level 1 PCI DSS
- ISO 27001
- SOC 2
Shopify has been a Level 1 Service Provider under PCI DSS since 2011 — undergoing annual onsite audits — actively participates in the PCI community, and has been a participating organization in the PCI council since 2012.
The contents on this page form part of and should be read in conjunction with our main terms and conditions. located HERE